FEATURES & TIERS
Start with process management. Add SAP development and analysis, then test automation. Every higher tier includes all features of the tiers below.
T1
Standardize business processes and manage hierarchies, BPMN and end-to-end flows.
For business users, process owners and consultants who need to document procedures and standardize processes across organizations.
T2
All T1 features plus SAP development, analysis and intelli-connect SSO (OAuth and SAML).
Choose T2 or higher for ABAP Agent code work, SAP object comparison, dependency analysis or corporate SSO.
T3
All T2 features plus test management and Intellidesk Task Studio for Windows.
For testers and QA teams who need repeated validation, test planning, execution records and result comparison.
Included means part of the base tier. The MCP expansion pack is an optional paid add-on for every tier.
| Feature | T1Process management | T2Development & analysis | T3Test automation |
|---|---|---|---|
| Common | |||
| Users, organizations & rolesManage users, organizations and role permissions. | Included | Included | Included |
| Program searchFind and view registered programs. | Included | Included | Included |
| TicketsRegister and handle requests and issues. | Included | Included | Included |
| ReportsCreate and view reports. | Included | Included | Included |
| NotebooksOrganize work materials and knowledge. | Included | Included | Included |
| InsightsReview work status and insights. | Included | Included | Included |
| Work chatDiscuss work with the chatbot. | Included | Included | Included |
| Processes | |||
| Process hierarchyManage process levels, organizations and owners. | Included | Included | Included |
| BPMN flowchartsDesign procedures, branches and connections. | Included | Included | Included |
| End-to-end processesExplore the complete flow across connected maps. | Included | Included | Included |
| Process variantsManage procedures that differ by organization. | Included | Included | Included |
| Fit & GAPTrack gaps against standards and areas to improve. | Included | Included | Included |
| Activity libraryRegister and reuse standard activities. | Included | Included | Included |
| Flow simulationReview BPMN execution paths and estimated time. | Included | Included | Included |
| Versions, review & confirmationManage process history and review status. | Included | Included | Included |
| Development | |||
| Development managementManage development targets and related information. | Not included | Included | Included |
| ABAP AgentGenerate, edit, validate and deploy ABAP code with AI. | Not included | Included | Included |
| PipelinesConfigure and run pipelines. | Not included | Included | Included |
| Analysis | |||
| SAP object analysisAnalyze the source and structure of SAP objects. | Not included | Included | Included |
| Cross-system comparisonCompare the same object across SAP systems. | Not included | Included | Included |
| CBO dependency analysisExplore references and the impact of changes. | Not included | Included | Included |
| Saved analyses & sharingSave, revisit and collaborate on analyses. | Not included | Included | Included |
| Documents | |||
| User manualsManage instructions for end users. | Not included | Included | Included |
| Operations manualsManage operating procedures and response guides. | Not included | Included | Included |
| Other documentsManage meeting notes, training and project documents. | Not included | Included | Included |
| Identity & integration | |||
| intelli-connectSSO integration included from T2. | Not included | Included | Included |
| OAuth SSOSingle sign-on using OAuth. | Not included | Included | Included |
| SAML SSOSingle sign-on using SAML. | Not included | Included | Included |
| Testing | |||
| Test cases & scenariosCreate reusable cases from recordings and connect them into scenarios. | Not included | Not included | Included |
| Test plans & roundsDefine scenario scope and track execution results by round. | Not included | Not included | Included |
| Test execution & resultsRecord step results and evidence. | Not included | Not included | Included |
| Intellidesk Task StudioRecord, replay and validate SAP GUI work in a Windows desktop app. | Not included | Not included | Included |
| Test reports & round comparisonReview test reports and compare rounds. | Not included | Not included | Included |
| Expansion pack | |||
| MCP expansion packUse contracted tier features from external AI tools and agents. Additional fees apply. | Paid add-on | Paid add-on | Paid add-on |
✓ Included · — Not included · Paid add-on: additional fees apply.
Functional specifications, technical specifications and SAP configuration documents are outside this three-tier offering.
FIND YOUR FIT
Choose T1 for process hierarchy, BPMN, E2E, variants, gaps and flow simulation.
Choose T2 or higher for ABAP Agent, object comparison, dependencies and intelli-connect OAuth or SAML SSO.
Choose T3 for reusable cases, scenario flows, plans, rounds and Intellidesk Task Studio on Windows.
Add the MCP expansion pack to your tier. It covers your contracted scope; higher-tier features require an upgrade.
intelli-connect OAuth and SAML SSO are included in T2 and T3.
The expansion pack is available for all three tiers. Its fees are separate from the base tier. Available MCP tools and user permissions determine the actual scope.
T1 flow simulation reviews BPMN paths. Intellidesk Task Studio in T3 records, replays and validates SAP GUI work on Windows.
The tier defines feature availability. User roles and connection settings define viewing, editing and execution access. AI capabilities follow their workflow scope.
Yes. T3 includes all T1 and T2 features, including intelli-connect SSO.
No. The expansion pack provides MCP access within your contracted tier. Higher-tier features require a tier upgrade.
AI capabilities are described by workflow, such as work chat, processes and ABAP development. ABAP Agent is included from T2.
Tell us which tier, deployment environment and integration scope you need. Contact us for a tailored quote.
GET STARTED
Tell us about your processes, SAP development or testing. We will review the right tier, SSO and MCP scope together.